Abuse Report

Important Notes about valid Abuse Cases

This abuse report form does not replace the official Linden Lab abuse report! In case of serious griefing, always additionally file an abuse report to Linden Lab, using your viewer’s menu Help > Report Abuse.

Cases other than the below shown do not qualify for using the Lionheart Abuse Report system.

Covenant Violations

Choose this Component, when the Abuser is violating regulations of the Lionheart Covenant.

Griefing Attacks

Applicable for widespread Griefing Attacks which affect a lot of residents at the same time. In these cases, please always additionally file an abuse report to Linden Lab, using your viewer’s menu Help > Report Abuse.

Harrassment / Personal Disputes

Please note, before reporting someone for Harrassment, that Lionheart does not get involved in personal disputes between residents. Every Resident is asked to resolve issues in a mature way by yourself or alternatively ban the other party from your parcel and mute them. This helps in 99% of the cases.

Should the other party continue anyway harrassing you, please use this component and attach chatlogs, snapshots which support your claim.

 SL Terms of Service (TOS) Violations

Please only report SL TOS Violations here, when Lionheart or other Residents are directly affected. Otherwise, please file an in-world Abuse Report to Linden Lab only (Menu Help > Report Abuse).

Abuse Report Form

If your case is shown above, please file your abuse report by clicking the button below.

Follow Up Note

We will take care about reported issues as soon as possible and contact you, should we need more information regarding this matter.

Please note, that there will be no further follow up on this issue. We will not disclose your identity to the abuser, nor will we publish resolutions of incidents and / or suspensions / banning of residents.

Should your issue consist in a griefing attack or another violation of the Terms of Service and / or the Community Standards of Second Life, please always report this incident to Linden Lab via Viewer Menu: Help > Report Abuse.

Thank you for your help.

Important Data Protection Advice

Lionheart Real Estate Staff will never ask for your Second Life User Password. Your above submitted data will be stored in our databases for support and customer service purposes only. Lionheart will never provide your data to any third party company or institution. However, in case that you receive an email, claiming beeing sent by Lionheart and asking for your second life account password you should not answer this email and report us this incident immediately,providing us the full email header. Lionheart will forward these kinds of phishing attacks to Linden Lab and legal authorities.

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Total Land Sqm: 851,968
Public Land Sqm: 398,896
Citizens Land Sqm: 453,072
Parcels: 271
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